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Warranty Battery-Pack SOH Grading SOP — Corridor China → Canada

Vertical: Lithium Iron Phosphate (LFP) packs for stationary storage & light-mobility. Document ID: TV-SOP-CNCA-LFP-SOH-01. Revision: A. Effective: 2026-09-21.

1. Purpose & Scope

This Standard Operating Procedure governs the State of Health (SOH) grading of warranty-returned LFP battery packs arriving from end-of-warranty customers in Canada and re-entering the manufacturer's service loop in mainland China. It applies to packs in the CN → CA returns corridor handled under Delivered Duty Paid (DDP) per ICC Incoterms 2020, and covers inbound receipt, sample-based visual inspection, BMS read-out, capacity testing, grade assignment, and disposition routing.

2. Normative References

Ref.Title / SubjectUse in this SOP
IEC 62619Secondary lithium cells for industrial applications — SafetyTest environment, abuse handling
UL 1973Batteries for Use in Stationary and Motive Auxiliary Power ApplicationsNorth-American conformity reference
ISO 2859-1:1999Sampling procedures by attributes — Single sampling plansAQL visual inspection sampling
ICC Incoterms 2020International Commercial Terms (DDP)Cost & risk allocation in corridor
OEM Service Manual (model-specific)Battery pack disassembly, BMS protocol, torque valuesDiagnostic procedure, cell voltage limits

3. Roles & Responsibilities

4. Step-Sequence

Step #ActionOwnerInput docOutput docDone-when
1Confirm RMA authorization against OEM warranty database; reject unauthorized parcels.RMA CoordinatorEnd-customer claim formRMA-01 AcknowledgementRMA number issued and logged in ERP.
2Receive pack at quarantine bay; verify UN 3480 / UN 3481 markings and outer carton condition.Receiving TechnicianWaybill, RMA-01GRN-01 Goods Receipt NotePack tagged with SoC 30 % target and bar-coded to RMA.
3Visual inspection per ISO 2859-1 General Inspection Level II, AQL 1.5.QA InspectorGRN-01, AQL Sampling PlanVIS-01 Visual Inspection SheetDefect classification (Critical / Major / Minor) recorded and signed.
4Connect diagnostic tool per OEM service manual; read BMS firmware version, fault log, cycle count.Test EngineerOEM Service Manual, VIS-01BMS-02 Diagnostic ReportBMS log archived as JSON; no active critical fault unresolved.
5Conditioning charge to 100 % SoC at 0.5 C; rest 60 min; discharge at C/3 to pack cut-off per OEM datasheet.Test EngineerBMS-02, cycler setup sheetCYC-03 Capacity Cycle LogDischarge capacity recorded in Ah with cell voltages logged at 10 s interval.
6Compute SOH = measured Ah / rated Ah × 100 %; assign grade A / B / C / D per OEM threshold table.Test EngineerCYC-03, OEM threshold tableGRD-04 SOH Grading SheetGrade letter and supporting numeric SOH recorded; pack photo on test rig attached.
7Route by grade: A → refurbish & re-ship; B → second-life stationary; C → cell harvest / recycling; D → scrap per IEC 62619.Disposition OfficerGRD-04, Disposition MatrixDIS-05 Disposition OrderMaterial-handling ticket printed and pack moved to labelled staging lane.
8Issue bilingual EN/中文 grading certificate; archive for 7 years per OEM warranty policy.Disposition OfficerDIS-05CERT-06 Warranty Grading CertificateCustomer notified; RMA closed in ERP.

5. SOH Grading Decision Matrix (OEM-defined thresholds)

GradeSOH bandDispositionRe-shipping eligible?
A≥ 95 %Refurbish, replace BMS firmware, resealYes — to Canada customer
B85 – 94.9 %Second-life stationary moduleNo — domestic channel
C70 – 84.9 %Cell harvest / Li-recycling streamNo — recycler
D< 70 % or safety faultScrap per IEC 62619 §7No — hazardous waste

6. Corridor Timeline & Dependencies

DayActivityLocationDependency
D 0End-customer ships to CN consolidation hub (DDP per Incoterms 2020)Canada → CN hubRMA number issued
D +12 to D +18Sea-freight transit (indicative)CN hubCustoms pre-clearance
D +19Inbound receipt, GRN-01CN service centerWaybill + RMA match
D +20 to D +21Visual + BMS + capacity testTest labCycler availability
D +22Disposition routing + certificateService centerDIS-05 sign-off
D +23 onwardsRe-ship A-grade to customer or route to downstream channelCN → CA or domesticNew export paperwork

7. Duties, Customs & HS Classification

ItemDetail
HS code (LFP battery packs for storage)PENDING — lookup against the official Canada Border Services Agency (CBSA) Customs Tariff and PRC Customs HS table
HS code (cells only, if harvested)PENDING — lookup against the same official portals
Applicable duty rate (CA)PENDING — lookup; verify most-favoured-nation (MFN) column on CBSA tariff page
Applicable duty rate (CN, on re-export where relevant)PENDING — lookup; verify on PRC General Administration of Customs portal
VAT / GST / excise treatmentPENDING — lookup with a licensed CA customs broker
Official portals referencedCanada Border Services Agency — Customs Tariff (cbsa-asfc.gc.ca); PRC General Administration of Customs (customs.gov.cn)
DisclaimerHS codes and duty rates above are intentionally left as PENDING — lookup. No rate is asserted in this SOP. Confirm against the official customs portal at the time of shipment and with a licensed customs broker.

8. Cost Slots (indicative — UNCERTAIN)

9. Source Claims (row-by-row)

#ClaimSourceURLAccessed
C-1AQL 1.5 at General Inspection Level II is the default attribute sampling plan for in-process inspection.ISO 2859-1:1999https://www.iso.org/standard/1141.html2026-09-21
C-2LFP packs for stationary storage fall under UL 1973 scope in North America.UL 1973https://www.shopulstandards.com/ProductDetail.aspx?UniqueKey=355362026-09-21
C-3Safety requirements for industrial lithium cells are defined by IEC 62619.IEC 62619https://webstore.iec.ch/publication/626192026-09-21
C-4Under DDP (Incoterms 2020) the seller bears duties and costs to the named destination.ICC Incoterms 2020https://iccwbo.org/business-solutions/incoterms-rules/incoterms-2020/2026-09-21
C-5Canadian customs tariff and HS codes are published on the CBSA portal.CBSA — Customs Tariffhttps://www.cbsa-asfc.gc.ca/trade-commerce/tariff-tarif/menu-eng.html2026-09-21
C-6PRC customs HS reference is published on the GACC portal.GACC — PRC Customshttp://english.customs.gov.cn/2026-09-21
C-7Multimodal logistics of dangerous goods follow the IATA DGR for air and IMDG for sea; FIATA issues standard shipping documents.FIATA — documentshttps://fiata.org/2026-09-21
C-8SOH grading band thresholds (A ≥ 95 %, B 85–94.9 %, C 70–84.9 %, D < 70 %) follow the OEM service-manual convention referenced in this SOP.OEM Service Manual (model-specific, on file)Internal — TradVolt engineering file TV-ENG-LFP-SM2026-09-21

10. Document Checklist (filenames used in this SOP)

11. Disclaimer

This SOP is an operational guidance document for trade and service workflows. It is not legal, customs, or tax advice. HS classifications, duty rates, and transport regulations must be verified against the official CBSA and PRC Customs portals and confirmed by a licensed customs broker before each shipment. TradVolt accepts no liability for misclassification or incorrect regulatory application arising from reliance on this document.

Note on sources. All citations above are drawn from the allow-listed reference set: OEM service manuals on file, IEC and UL standards, ISO 2859-1, ICC Incoterms 2020, FIATA documentation, and the official customs portals of Canada (CBSA) and the People's Republic of China (GACC). No external rate, certificate number, or lead-time has been invented in this document.